This Policy explains what personal data we collect through our website, why we collect it, how long we keep it, who has access to it and what you can do about it.
Evecare Singapore Private Ltd. 10 ANSON ROAD #13-09 INTERNATIONAL PLAZA SINGAPORE (079903)
We are the organisation that decides why and how personal data collected through this website is processed.
This Policy applies to personal data collected through https://evecare-singapore.com (the "Website") and to correspondence you send us.
The Website is an informational website.
| Category | Data | How it is collected | Why |
|---|---|---|---|
| Enquiry data | Name, e-mail address, the content of your message | You submit the contact form on the Website (with an explicit consent tick-box) | To answer your enquiry and, where relevant, discuss distribution |
| Correspondence | E-mail address, content of the correspondence and attachments | You write to us directly | To handle and record the correspondence |
| Technical / server log data | IP address, browser type and version, operating system, referring URL, pages requested, date and time of access, error and security events | Collected automatically by the web server and our security provider when you visit | To deliver the Website, keep it available and protect it against attacks and abuse |
| Cookie data | Strictly necessary cookies only — see our Cookie Policy | Automatically | Security and basic functioning of the Website |
| Purpose | Basis under the PDPA | Basis under the GDPR (where it applies to you) |
|---|---|---|
| Answering enquiries submitted through the contact form | Your consent, given by ticking the consent box (ss 13–14 PDPA) | Art. 6(1)(a) consent; Art. 6(1)(b) steps taken at your request before entering into a contract |
| Handling e-mail correspondence | Deemed consent — you voluntarily provide the data for that purpose (s 15 PDPA) | Art. 6(1)(f) legitimate interests (responding to the person who contacted us) |
| Security, availability, prevention of attacks, spam and abuse | Legitimate interests exception (First Schedule to the PDPA); Protection Obligation (s 24 PDPA) | Art. 6(1)(f) legitimate interests in network and information security |
| Complying with law; establishing, exercising or defending legal claims | Exceptions in the Schedules to the PDPA | Art. 6(1)(c) legal obligation; Art. 6(1)(f) legitimate interests |
We keep personal data only for as long as it serves the purpose it was collected for and as long as retention is necessary for legal or business purposes (s 25 PDPA; Art. 5(1)(e) GDPR).
Our Contacts page shows the location of our address on a map provided by Google. The map is not loaded when the page opens: it loads only if you choose to open it. If you do, your browser connects to Google, and Google receives your IP address and technical information about your device, and may store information on, or read information from, your device. Google decides for itself what it then does with that information and acts as an independent controller in doing so; its privacy notice is published at https://policies.google.com/privacy. Our Cookie Policy explains this and tells you how to change your choice.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk to your rights and freedoms, as required by applicable law. These measures are designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or unauthorised access to, personal data.
No method of transmission over the Internet and no method of electronic storage is completely secure. Although we take the measures described above and continuously work to improve them, we cannot guarantee absolute security, and any transmission of data to us is at your own risk in that respect.
| Right | What it means | Legal source |
|---|---|---|
| Access | To obtain a copy of the personal data we hold about you, and information about how it has been or may have been used or disclosed in the 12 months before your request | s 21 PDPA; Art. 15 GDPR |
| Correction | To have inaccurate or incomplete data corrected or completed | s 22 PDPA; Art. 16 GDPR |
| Withdrawal of consent | To withdraw your consent at any time, on reasonable notice. We will then stop processing for that purpose and delete the data unless we must keep it for a legal reason. Withdrawal does not affect processing carried out before withdrawal | s 16 PDPA; Art. 7(3) GDPR |
| Erasure | Under the PDPA there is no stand-alone right to erasure, but we must and do delete data once the purpose is served. Where the GDPR applies, you have a right to erasure | s 25 PDPA; Art. 17 GDPR |
How to exercise your rights: send a written request to [email protected].
If you believe that we have handled your personal data in breach of the Personal Data Protection Act 2012 of Singapore (PDPA), please first contact at [email protected] so that we can address your concern.
We may update this Policy. The current version is always published at https://evecare-singapore.com with the "Last updated" date shown at the top.
Evecare Singapore Private Ltd.
10 ANSON ROAD #13-09 INTERNATIONAL PLAZA SINGAPORE (079903)
Email: [email protected]